Frequently Asked Questions

What exactly does Lodgex do?

We’re a short-term and mid-term rental management company that helps property owners, hosts, and investors maximize revenue, increase occupancy, and eliminate day-to-day stress. We offer two levels of service:

• Full-Service Management: We handle everything (guest communication, pricing, turnovers, reviews, etc.).

• SmartHost: We provide the tools, strategies, and support you need to self-manage like a pro.

Who do you work with?

We work with homeowners, investors, and hosts who want to get more out of their properties - whether they’re new to rentals or have a growing portfolio.

What markets do you serve?

We’re based in Indianapolis, but manage and consult on properties across the U.S. If your property qualifies, we can help.

Why should I choose you instead of a local property management company?

Lodgex isn’t just another property management company - we’re short-term and mid-term rental specialists. As Superhosts, we understand the unique strategies and details that make a listing stand out on these platforms. From dynamic pricing to guest communication and optimizing for the platform’s unique algorithms, we know how to maximize your revenue. Plus, because we’re entirely focused on short-term and mid-term rentals, we bring a level of expertise and attention that general property managers simply can’t match.

Why should I choose short-term rentals over a standard, long-term lease?

Short-term rentals often generate 2-3x the income of a traditional long-term lease. They also provide more flexibility - if you decide to sell your property or use it yourself, you can do so without waiting for a long-term lease to expire. Plus, there is less wear and tear on your property meaning your investment lasts longer and regular maintenance is always completed. No more remodeling properties every time a tenant moves out.

Are short-term rentals riskier than long-term ones?

While short-term rentals come with their own set of challenges, such as fluctuating demand and guest turnover, they’re not necessarily riskier. With proper management, these risks can be mitigated. For instance, we optimize pricing based on market trends, carefully screen guests, and coordinate all aspects of maintenance to ensure your property is protected.

What types of properties do you manage?

We specialize in short-term rentals, from single-family homes to apartments and vacation properties. Whether you're just starting out or managing a portfolio of properties, we can help.

Do I need to comply with local laws for Airbnb hosting?

Yes, and compliance is key to a successful hosting experience. Laws for short-term rentals vary by location and may include zoning rules, permitting, and taxes. We’ll help you navigate these requirements to ensure your property is fully compliant and avoid any potential issues.

How are taxes handled for short-term rental income?

Short-term rental income is taxable, and you’ll need to report it on your taxes just like any other rental property. Depending on your location, occupancy taxes may also apply. We will keep accurate records of your earnings and expenses to help you stay compliant and Airbnb typically collects and remits occupancy taxes on your behalf in certain areas. For personalized advice though, we do recommend consulting a tax advisor.